Tech support for capgo
Support by discord
Capgo has an official discord server. Getting tech support there is likely one of the fastest ways to get a response.
Here is a crash course:
Step 1 - go to the
Step 2 - create your thread
Step 3 - Describe your problem and select the relevant tags
Step 4 - Share your secure account id (optional)
This will allow the capgo staff to take a look at your account. Sharing this id is safe, as it was designed to be shared publicly.
To share this, please go to capgo’s settings. There please click on
copy account id.
This will copy the secure account id to the clipboard. Please include that in your discord post.
Support by chat
This method will allow you to chat directly with capgo’s staff. The response times might be slower than on discord but the community will not be able to see the conversation.
In order to open a chat please follow the instruction below
Step 1 - click on your
FIRST_NAME LAST_NAME in the capgo’s dashboard.
Step 2 - click on support
A window should pop out in the right-down corner.
Step 3 - start a conversation with capgo’s staff
Please provide your account’s email or secure account id if requested.