Payment system
What is this about?
This page aims to answer some questions about the payment system in capgo.
Q: How can I upgrade my capgo plan?
A: You can upgrade your capgo plan by going to the settings and clicking on the Plans button.
![Choose plan](/plans-button.webp)
Then you can select the plan that best fits your needs and click on Subscribe
![Subscribe to plan](/plans-subscribe.webp)
Then a stripe page will open up. There, you can enter your payment information.
![Stripe portal](/plans-stripe.webp)
Q: Are payments secure?
A: Yes, payments are fully managed by stripe. Capgo never gets access to your credit card details. Stripe takes security very seriously. Learn more about stripe security policy
Q: Will capgo automatically upgrade my plan when I exceed the limit?
A: No, capgo will never change your plan.
Q: Will cagpo send me an email when my plan is near its limits?
A: Yes, capgo will send you an email informing you about the usage.
Q: Will the plan I purchase affect the organizations I am invited to?
A: No, the plan will only affect the organization you have currently selected. Please refeer to the organization documentation.
Q: What if I need a more tailored plan?
A: Please contact capgo’s support directly
Q: What is the refund policy for capgo?
A: A refund policy can be found here