Skip to content

Payment system

What is this about?

This page aims to answer some questions about the payment system in capgo.

Q: How can I upgrade my capgo plan?

A: You can upgrade your capgo plan by going to the settings and clicking on the Plans button.

Choose plan

Then you can select the plan that best fits your needs and click on Subscribe

Subscribe to plan

Then a stripe page will open up. There, you can enter your payment information.

Stripe portal

Q: Are payments secure?

A: Yes, payments are fully managed by stripe. Capgo never gets access to your credit card details. Stripe takes security very seriously. Learn more about stripe security policy

Q: Will capgo automatically upgrade my plan when I exceed the limit?

A: No, capgo will never change your plan.

Q: Will cagpo send me an email when my plan is near its limits?

A: Yes, capgo will send you an email informing you about the usage.

Q: Will the plan I purchase affect the organizations I am invited to?

A: No, the plan will only affect the organization you have currently selected. Please refeer to the organization documentation.

Q: What if I need a more tailored plan?

A: Please contact capgo’s support directly

Q: What is the refund policy for capgo?

A: A refund policy can be found here