2FA Enforcement

Two-Factor Authentication (2FA) enforcement allows organization administrators to require all members to have 2FA enabled on their accounts before accessing organization resources. This ensures a higher level of security for your apps and data.

Overview

When 2FA enforcement is enabled for an organization:

• All members must have 2FA enabled on their Capgo account
• Members without 2FA will be denied access to the organization’s apps
• Both the web dashboard and CLI will enforce this requirement
• New members must enable 2FA before they can access organization resources

Astuce

2FA enforcement is particularly important for:

• Enterprise organizations with strict security policies
• Teams handling sensitive user data
• Organizations in regulated industries (healthcare, finance, etc.)
• Companies requiring SOC 2 or ISO 27001 compliance

How It Works

Web Dashboard

When you try to access an organization that requires 2FA, and you don’t have it enabled:

1. You’ll see an access denied message
2. You’ll be directed to enable 2FA in your account settings
3. Once enabled, you can access the organization normally

CLI Access

When using the Capgo CLI to interact with apps in an organization that requires 2FA:

🔐 Access Denied: Two-Factor Authentication Required
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

This organization requires all members to have 2FA enabled.

To regain access:
  1. Go to https://web.capgo.app/settings/account
  2. Enable Two-Factor Authentication on your account
  3. Try your command again

Enabling 2FA Enforcement

Attention

Before enabling 2FA enforcement:

• Ensure you have 2FA enabled on your own account
• Notify all organization members to enable 2FA
• Members without 2FA will immediately lose access

Via Web Dashboard

1. Navigate to your organization settings
2. Go to the Security section
3. Toggle Require 2FA for all members
4. Confirm the action

Via CLI

You can enable 2FA enforcement using the Capgo CLI:

# Enable 2FA enforcement for an organization
npx @capgo/cli organisation set YOUR_ORG_ID --enforce-2fa

# Disable 2FA enforcement
npx @capgo/cli organisation set YOUR_ORG_ID --no-enforce-2fa

When enabling via CLI, you’ll be shown:

• Which members don’t have 2FA enabled
• A warning if you yourself don’t have 2FA enabled
• A confirmation prompt before applying the change

Checking Member 2FA Status

Via CLI

You can list all organization members and their 2FA status:

npx @capgo/cli organisation members YOUR_ORG_ID

This will display:

• Member email and role
• Whether they have 2FA enabled
• A summary of how many members need to enable 2FA

Via Web Dashboard

In your organization settings, you can see whether each member has 2FA enabled.

Setting Up 2FA on Your Account

If you need to enable 2FA on your account, see our Two-Factor Authentication setup guide.

Best Practices

Before Enabling Enforcement

• Communicate in advance: Give members at least a week’s notice before enabling enforcement
• Provide support: Share the 2FA setup guide with your team
• Check readiness: Use npx @capgo/cli organisation members to see who still needs to enable 2FA

After Enabling Enforcement

• Monitor access issues: Be available to help members who get locked out
• Keep backup codes: Remind members to save their 2FA backup codes
• Review regularly: Periodically check that all members maintain 2FA

For CI/CD Pipelines

• Use API keys: CI/CD systems should use API keys, not user accounts
• API key owners: Ensure the user who created CI/CD API keys has 2FA enabled
• Rotate keys: Regularly rotate API keys used in automated systems

Troubleshooting

”Access Denied: Two-Factor Authentication Required”

Problem: You’re seeing this error when trying to access an organization.

Solution:

1. Go to Account Settings
2. Enable 2FA on your account
3. Try accessing the organization again

”Cannot enable 2FA enforcement”

Problem: You can’t enable 2FA enforcement for your organization.

Solution:

• Ensure you have super_admin rights in the organization
• Enable 2FA on your own account first
• Contact support if the issue persists

CLI Commands Failing

Problem: CLI commands fail with 2FA-related errors.

Solution:

• Verify your API key is valid: npx @capgo/cli doctor
• Ensure the API key owner has 2FA enabled
• Re-authenticate if using login-based auth: npx @capgo/cli login

Compliance

2FA enforcement helps your organization meet various compliance requirements:

Standard	Requirement	How 2FA Helps
SOC 2	Access controls	Ensures strong authentication for all users
ISO 27001	Information security	Adds a layer of identity verification
HIPAA	Access management	Protects against unauthorized access
GDPR	Data protection	Reduces risk of account compromise
PCI DSS	Authentication controls	Meets multi-factor authentication requirements

Next Steps

• Set up 2FA on your account
• Learn about organization management
• Configure API keys for CI/CD